Guest pickup requests
Guests request their vehicle from a mobile page, choose a pickup entrance, and follow the ticket status without installing an app.
Summit Valet
Move every car without losing the handoff.
We build Summit Valet around your property. Your entrances, parking rules, staff roles, rates, and guest handoffs determine how the system works. The current valet workflow gives us a tested place to start.
Built around your operation
Every Summit Valet deployment is built for one property.
We don't install the same setup at every hotel. We start by mapping how your guests arrive, who checks them in, where cars are parked, how payment works, and where vehicles return. Then we adapt the guest page, staff tools, runner app, notifications, and reports to match that work.
What Summit Valet handles
Built for the whole valet shift.
Live operations queue
Front desk and valet staff see arrivals, parked vehicles, pickup requests, retrievals, and ready cars in one live queue.
Runner mobile app
Valet runners receive work on a mobile app and update retrieval progress where the work happens, including the garage and drive.
Vehicle and parking records
Each ticket keeps the guest, vehicle details, claim code, parking space, visit type, notes, and event history together.
Messaging and payment
Optional transactional texts confirm requests and status changes. Day visitors can pay online or choose to pay at pickup.
Parking reports
Review parked-car volume, revenue, tips, visit mix, occupancy, validations, and payment methods for a selected period.
A complete ticket lifecycle
Four clear steps replace the radio chase.
- 01 · Check in
Record the arrival
Staff creates the ticket with guest, vehicle, visit, and contact details.
- 02 · Park
Save the vehicle location
The valet records the parking space and any note the next runner will need.
- 03 · Request
Put pickup in the queue
The guest or a staff member requests the car and chooses the pickup entrance.
- 04 · Retrieve
Track it through delivery
The assigned runner marks the ticket as retrieving, ready, and complete.
Bring us your workflow
See how Summit Valet would work at your property.
Tell us how guests arrive, where vehicles are parked, and how pickup works today. We'll use those details to show what Summit Valet would need at your property.
Email Summit Key Technologies